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Mixmax

Mixmax

Overview

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and…

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Recent Reviews

TrustRadius Insights

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in …
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Simply the best!

9 out of 10
March 28, 2022
Incentivized
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar …
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A lifesaver!

10 out of 10
March 26, 2022
Incentivized
We use Mixmax to schedule and check analytics for our emails and pitches to reporters. It addresses how well our emails and pitches are …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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SMB

$29

Cloud
per user/per month

Growth

$65

Cloud
per user/per month

Free Plan

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mixmax.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Demos

Mixmax Product Tour

YouTube
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Product Details

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell.

The vendor offers 5 reasons why customer-facing teams from companies such as Meltwater, Gong, and Canva choose Mixmax:

1. Ease of use: Mixmax was built for AEs, CSMs, and SDRs. Users don't need to hire a dedicated administrator for Mixmax, nor do they need a sales enablement program to enable a team to start using it. Mixmax is plug 'n' play.
2. Ease of implementation/ Time to value: Mixmax offers a free trial to demonstrate ease of implementation, and that customers start using it from day 1 and realize high adoption.
3. Fits into a workflow: Mixmax sits on top of Gmail and acts as a natural extension to Salesforce and LinkedIn, thus allowing reps to work with social & CRM data without switching between multiple tabs and tools to get their work done.
4. Personalization at scale: Automated multi-touch sequences in Mixmax can be personalized for an individual recipient within a campaign at any time.
5. Scalability across revenue teams: Mixmax doesn't stop at prospecting and email sequences. Mixmax enables real engagement across the customer journey. From prospecting to selling, closing, renewals, and all the way to expansion, Mixmax makes reps more productive and organizes their daily workflows.

Mixmax Videos

Mixmax Rules: Workflow automation product overview
Mixmax introduction

Mixmax Competitors

Mixmax Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mixmax starts at $29.

Outreach, Salesloft, and Yesware are common alternatives for Mixmax.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Mixmax are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(69)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in handling email campaigns, customized cadences, and contact approaches with clients and potential clients. The software has proven valuable in helping users stay organized, save time, and stay on top of tasks with outside business contacts.

Both sales and marketing teams have utilized Mixmax for email campaigning automation, tracking email read receipts, and sending large batches of emails. It has been crucial in nurturing current customers, preventing conversations from slipping through the cracks, and easily sharing availability for booking time with customers. Additionally, users have found Mixmax effective in reaching target prospects, automating outbound campaigns, and increasing customization.

One of the standout features of Mixmax is its ability to enhance email communications by combining various features into one interface. This includes embedded PDFs, images, tables, templating, sequences, and email tracking. Users appreciate the ability to integrate scheduling directly into emails, keep track of customer communication, and create and share templates with metrics for team alignment.

Overall, Mixmax provides insights on email deliverability, open rates, and click rates, making it efficient and easy to use. The software also helps users stay organized, track and strategize daily activities, and reminds them of email follow-ups with sales or communications with clients. Whether it's mass reaching out to clients, prospecting email analytics, or logging calls to Salesforce, Mixmax saves time and energy by creating useful templates, sending multiple emails simultaneously, and tracking email analytics.

In conclusion, Mixmax offers a range of functionalities that make it a valuable tool for managing various aspects of email communication. Users can automate email sending, track opens and clicks, schedule meetings directly from emails, create customizable templates for streamlined communication, and gain valuable insights into the success of their campaigns.

Helpful Platform for Email Tracking and Engagement: Users have found Mixmax to be a valuable platform for managing email tracking and engagement. Many reviewers appreciate the convenience of creating a centralized pool within their own email inbox, eliminating the need to transfer data to other systems.

Seamless Scheduling Integration: The scheduling integration in Mixmax receives high praise for its ease of use for email recipients. Several users mention that it only takes one click for recipients to schedule an event from a user-friendly meeting time list interface.

Intuitive and Well-Designed User Interface: The user interface of Mixmax is highly regarded for its exceptional design and intuitiveness. Numerous users find it effortless to learn the software and seamlessly incorporate it into their workflow.

Cons:

  1. Issues with Window Templates: Some users have experienced difficulties with window templates not populating when composing new emails through Gmail, leading to frustration and inefficiency in their email workflow.
  2. Limited PDF Preview: The PDF preview feature in Mixmax sometimes falls short when it comes to effectively sharing PDF files, causing some users to struggle with document collaboration and presentation.
  3. Cluttered Web App Interface: The Mixmax web app has been described as cluttered by some users, requiring time and effort to understand the location of various features. This can lead to confusion and a slower learning curve for new users.

Users have made the following recommendations based on their experience with Mixmax:

  1. Investing time in initial training to maximize the use of the tool and its features is recommended. Users suggest watching demos to learn about key features that may be missed.

  2. Users recommend integrating Mixmax with Gmail and avoiding other Chrome extensions that also integrate with Gmail. They also suggest using Mixmax concurrently with Contactout or Linkedin Sales Navigator.

  3. Users highly recommend using templates in Mixmax to save time and standardize communication. They suggest starting to build a template library to make future tasks more efficient.

Overall, users recommend using Mixmax for automating Gmail communications through automation and templates, but they caution about small bugs that may occur. They advise giving the free trial a shot to see if Mixmax meets the user's needs. Additionally, users recommend trying Mixmax for scheduling meetings without excessive back-and-forth emails and utilizing sequences to save time. They believe Mixmax is suitable for any type of business and highly recommend it for client relations.

It is worth noting that users also suggest comparing Mixmax with Yesware and consider Outreachi.io for SDR teams when making a purchase decision.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
My org structure and team uses mixmax for mass reaching out to clients with pre set templates and sequences. We upload csv files to reach out to multiple emails at once, like a mail merge. We also use it for client calls and logging calls to salesforce. It is great for us and works very well with its salesforce sync capabilities.
  • Logging Calls
  • Syncing with your Google Calendar
  • Sending Templates
  • Occasionally calls don't sync to salesforce accounts
  • Customer service could be quicker /easier to access
  • Suggestions via AI maybe on templates?
Mixmax is very useful for reaching out to multiple clients at once, when you have to send them a similar message and get that message out as quickly as possible. It is also great for scheduling emails to go out later, such as when you are Out of Office or want to send something during the weekend.
Derrick Wiles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Mixmax to remind me of email follow-ups with sales or communications with clients. It helps us stay organized and keep us on track with communications with our clients. We love how easy it is to use navigate and operate. Other than that we email each other and it helps us track and strategize our daily activities.
  • Organize
  • Remind
  • Structure
  • Simplicity
Reminders structures
March 28, 2022

Simply the best!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar verbiage. I also utilize the activity feed feature, especially to see if a recipient has opened an email, as it gives me a good indicator for when to follow up with them.
  • Email templates - Love this feature!
  • Activity feed - to track if an email is opened by the recipient - Brilliant!
  • Contacts list
  • Analytics
  • Branding
  • Meeting templates
I utilize Mixmax daily and find it an indispensable tool in the sales environment. It has an email template feature and tracks the sent emails activity to let me know when the recipient opens my correspondence. It integrates wonderfully with Google mail, and I love its convenience!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently used by the sales department to monitor open and click rates of our emails. It also syncs to Salesforce as an activity so there is always a history to review.
  • Syncs to SFDC as an activity
  • Tracks email open/click rates
  • Schedule emails for future dates to send
  • Would love if their calendar links can be integrated with Google Meets
Love this product! I had to fight to get it back - highly recommend. It's always reliable and is always on compared to other solutions we used in the past.
February 19, 2020

Mixmax Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is being used by our Sales organization to effectively nurture current customers. Mixmax reminders allow me to keep tabs on the conversations I am having with my accounts and prevent anything from slipping through the cracks. I regularly use Mixmax events to easily share my availability via email and allow customers to book time with me at their convenience. This feature really cuts down on the back and forth that can take place while trying to tie down a time to meet. I use Mixmax sequences when reaching out to prospect accounts or trying to engage current customers.
  • Provides an easy method to book calendar events via email.
  • Keeps me on top of my inbox with its reminder feature.
  • I am satisfied.
For what I use Mixmax for...mostly account management and outbound prospecting, it is fantastic.
January 29, 2020

Mixmax is a timesaver!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is being used by our sales department to create useful templates to send out to prospects and also create sequences to send out multiple emails to current clients to up-sell them. It solves the business problem of having to write out emails to each prospect. This saves time and energy for our sales department to reach a multitude of businesses.
  • Sequencing - This helps by setting up multiple touchpoints through email with ease of use.
  • Creating unique meeting buttons that are sleek and easy to use for our clients.
  • The LinkedIn function is no longer working but I reached out to Mixmax and they are looking to fix it.
  • You are not able to delete a stage in a sequence after it is already in use.
Mixmax has helped me because about 60% of my job is prospecting and reaching out to clients. This can be very time consuming if you are creating individualized emails to each business. However, with the sequencing effect, I can send out multiple touchpoints in one click. I have all my templates in one area and the meeting button is a lifesaver.
Fedor Paretsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use MixMax for email campaigning automation, tracking email read receipts, scheduling meetings through their miscellaneous email integrations, and for sending large batches of emails in integrals with certain templates. Mixmax also helps us track deal flow, basic statistics for deal flow, and making sure our other CRM software is in-sync with our email.
  • The scheduling integration is really easy for email recipients. It is quite literally one-click for them to schedule an event from a meeting time list interface.
  • The interface is extremely well-designed and intuitive across the board. This makes it really easy to learn their software and integrate it into your workflow.
  • Their pricing is *extremely* convenient for startups. Their "starter" plan is extremely affordable (currently $9/month/user), and includes unlimited tracking, templates, reminders, automation, etc... Basically, everything you would need to upgrade your email automation workflow.
  • No mobile integrations I know of yet. If you're sending emails from a third-party client, you lose the Mixmax tracking capability.
  • The installation was a bit difficult sometimes, and I've sometimes had some emails get sorted as spam possibly because of the Mixmax tracking.
  • There aren't that many CRM integration options right now, so it's not compatible with all companies.
  • There were some conflicts with using other CRM options at the same time, but they were quickly resolved.
A great, affordable option for startups that are looking for *just* email automation, read receipts, campaigning, and general enhancement. This provides a fairly comprehensive marketing kit for early-stage startups doing sales. For larger companies that are experimenting with different CRM options, it makes sense to purchase a more contemporary CRM option, like HubSpot, because everything works together very well rather than trying to make Mixmax work with an already-existing CRM option.
Sundeep Gopal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is used across our Sales and Marketing teams because of the kind of insights it gives us about the deliverability of the emails and also the open & click rates. We had used some platforms in the past which didn't solve any purpose because they were either hard to use or they were not providing better deliverability. However, Mixmax with its easy to use platform and easily readable UI is extremely efficient.
  • Mixmax provides better deliverability of emails and this is great.
  • It has a very good integration with Gmail and Salesforce which helps us a lot and make our work very easy.
  • Mixmax is easy to use with its great UI.
  • Setting up email sequences is easy
  • MixMax's reports are easy to read and they give good insights
  • I am a great fan of Mixmax, and as far as I see it, they are doing a great job. I can't really think of any missing functionality
Mixmax can be used to schedule sequences and it is very easy to use. There is no learning curve involved. It also provides an extension on Chrome, which comes in very handy if you have G Suite. Overall a brilliant product.
Vincent Tobiaz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Where do I begin. It does everything of these tools do - Calendly, Boomerang, Gmail Snooze, Email Analytics, Templates, Sequences but better and is super customizable plus with custom branding.
  • Send mails and reminding you of emails later with options if no reply/or even if they replied
  • Scheduling on calendars
  • The best point - how it has options to insert media, of any type, videos, polls, click to auto schedule calendars, maps, links and more - so clean, and nice looking.
  • It's a bit costly for multi-users and to remove branding and get the higher features outside of send mail later/see who opens your email. I think it would fly like hotcakes at a full-featured version at like the $30 price point. I still think it is worth its' value, but it's not something I'd distribute to entire team not knowing if they would use it much or not.
If you run a business, or are a director or manager, this is the tool that takes away all other tools.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Mixmax for sales prospecting email analytics and to send mass quantities of mail merged emails. It gives us useful click data and saves us time.
  • Mail Merge
  • Sales Email Analytics
  • Sales Team Management
  • Customer Support
  • Sequence interface can be buggy
  • Great if you use G Suite for business.
  • Not compatible with Outlook.
Zach Ettelman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is used in our organization by both our sales and marketing teams. Our sales team uses the tool as a way to send all of our outbound messages based on our account-based strategies for reaching our target prospects. We automate email outreach drips using MixMax. Our marketing team uses MixMax to automate outbound campaigns for linkbuilding. Similarly to how sales uses MixMax, our marketing team is uploading contacts and mapping out content as part of a sequence.
  • MixMax is a great email tracking tool, giving you insight into who opens, interacts, and replies to your email messages.
  • MixMax is a great productivity tool for outbound campaigns. The ability to upload a list, plan out content as part of a sequence, and then manage the members of the sequence group saves me a lot of time and it seamlessly integrates with my CRM.
  • MixMax integrates with multiple tools in our martech stack. I can set up notifications in Slack based on triggers I establish in MixMax. This makes staying on top of my email messages much easier.
  • MixMax's base package could improve by having tasks. This feature is only available in enterprise tiers, which is unfortunate if you have a 1-2 person marketing team and want to improve productivity.
  • It would be great if MixMax offered more customization around triggers and actions within a sequence. If I could add in a new sequence within an existing sequence based on an action a recipient takes, that would be very helpful.
  • I would love if MixMax integrated with LinkedIn Sales Navigator for a seamless transition from saved leads in LinkedIn being populated in MixMax.
MixMax is well suited for small businesses, startups, and small marketing teams (under 10 people). The tool has the most value for companies wanting to streamline outbound email strategies, but can also be used by anyone looking for a simple, intuitive email tracking tool. MixMax's Enterprise may be well-suited for companies ranging from 250-500 people, but I would not recommend it to companies with 500 or more employees.
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